covid-19

COVID-19 UPDATES

YUST is more than a hotel, we’re a community. Whether you’re here for a day or a year, your health & safety is really important to us. Which is why we’ve put several measures in place to ensure your wellbeing while you’re here.

Please see what we’re doing below.
Please note: Whilst things constantly develop, so will this page. Keep checking back for updates.

Longstay

Our Lofts are still available. If you have any questions about a running contract,  or queries about renting one of our lofts, contact our Sales Manager via mail. Whatever your situation, we will help you.

Hotel & Hostel

From 3 August YUST will be open with reduced hours again, from 4pm – 8pm. 

For hygiene purposes we have removed all minibars from hotel rooms. As an alternative the shop in our lobby provides several refreshments, as well as face masks and hand sanitiser.

Don’t forget to bring a mask!

As of 25 July 2020 it is compulsory to wear a face mask in all public areas in Antwerp, unless you’re seated. This includes our hotel. We kindly ask you to wear a mask in our when walking through the lobby, corridors and in the lifts.

We’re keeping a close eye on all developments and will keep guests updated with any changes to our hours.

For more information, questions about current reservations or future bookings please get in touch via mail or call +32 3 302 30 20

Before you arrive

Familiarise yourself with our signage, and take the necessary steps to keep yourself and others safe.

TELL ME HOW

 

Self check-in & out

YUST offers a smooth and safe self check-in & out service. Check yourself in, activate your key and head to your room without coming into contact with anyone. At the end of your trip you can check yourself out via mail and leave your keycard in our letterbox. If you do want some social contact, our receptionists are always around to chat. The self check-in kiosks are disinfected after each use.

Breakfast

To ensure the highest hygiene standards we will be serving breakfast as individual breakfast bags. Each bag will contain a healthy spread that you can prepare and eat in the comfort of your own room.

Order your breakfast bag at check-in.

YUST Food

The restaurant is temporarily closed until further notice.
Due to the growing concerns around covid-19 in Antwerp, we’ve decided to temporarily close our restaurant.

Our rooftop stays open for drinks and burgers.

We thank you for your understanding and cooperation. Let’s keep each other safe.

Business & Events

As mandated by the Belgian government, all planned meetings and events have been cancelled or postponed until further notice.
If you had an event planned or have any questions about futures events, contact our Events Manager via mail.

FAQs

All your burning questions answered below.
Didn’t find your answer? You can reach us between 9am – 8pm by calling +32 3 302 30 20 

Is YUST still open? 

YUST is open, but due to the recent covid-19 restriction in Antwerp, from 3 August 2020 our lobby will operate with reduced hours, from 4pm – 8pm. 
You can reach us during opening hours via call +32 3 302 30 20 or by mailing us.

Do I need to wear a face mask?

Yes. As of 25 July 2020 it is compulsory to wear a face mask in all public areas in Antwerp. This includes our hotel and restaurant. We kindly ask you to wear a face mask when walking through our lobby,  corridors and in the lifts.

Forgot your mask? Don’t worry, we sell them in reception!

Which common facilities are currently open?

Our Fitness is open from 7am – 11pm. To ensure social distancing, max two people can use the fitness at one time.
Our coffee corner in the lobby is open during lobby opening times. Coffee can only consumed on a takeaway basis.
Our Rooftop is open for residents daily from 7am – 8pm. With sunny weather the rooftop is also open as a bar, for more info visit www.yust.com/rooftop 

The social distance of 1,5m distance should always be respected, no groups larger than 4 people.

Can I still work at the co-working table? 

You can during lobby opening hours and only if 1,5m social distance can be adhered between everyone at the table. If it’s not possible to keep 1,5m distance, please wait until it’s less busy or find another spot. Please remember to sanitise your surface after use. Cleaning products are available from reception.

Is the YUST restaurant open? 

No, our restaurant is temporarily closed until further notice.

Due to the growing concerns around covid-19 in Antwerp, we’ve decided to temporarily close our restaurant.

Our rooftop stays open for drinks and burgers.

What about cleaning? 

Our housekeeping team is still here everyday to keep YUST clean, tidy and safe!
Daily cleaning had been increased, especially for frequently used surfaces (lifts, door handles etc.) For these surfaces, products with alcohol are used.
All linnen is washed by a professional laundry service at 90°. No germs surviving that!

What is YUST doing extra? 

Everything to make sure you’re happy, healthy and comfortable. Our team is regularly trained and updated on the latest COVID-19 measures.
  • Disinfecting common spaces more frequently.
  • You’ll find several sanitising stations around the hotel.
  • Posters informing you of ways to keep yourself and those around you safe.

Self check-in

YUST offers a smooth and safe self check-in service. Check yourself in, activate your key and head to your room without coming into contact with anyone. If you do want some social contact, our receptionists are always around to chat. The self check-in is disinfected after each use.

 

Improving the indoor air quality 

At YUST we care about you, our visitors, residents and guests. That’s why we’re doing everything to make your visit a fantastic and comfortable experience.

YUST was the first residence in Europe to start a collaboration with TakeAir. A system that injects beneficial organisms into the rooms and common areas. This restores the natural balance and makes the air quality better than the air you find in the heart of the forest. Find out more here.

Can I still make a booking? 

Always! YUST is still open, whether you want to stay for a day or for a whole month.
Check out your options here. Please check the cancellation policy before making a reservation.

What do I do if I’m feeling unwell? 

Please stay in your room, avoid contact with other people, and contact our emergency line +32 3 302 30 25

Get in touch

Need some more information? Happy to help! Call for free, or shoot an e-mail.

+32 3 302 30 20

antwerp@yust.be

Coveliersstraat 6,
2600 Antwerp, Belgium