T & C Long Stay

GENERAL CONDITIONS LONG STAY

ARTICLE1. PURPOSE

Yust Antwerp residential units are exclusively intended for occupancy during a predetermined and limited period of time without the Tenant being allowed to set up primary residence in the residential unit.
It is explicitly forbidden to establish primary residence in the rented residential unit(s).
The Tenant commits to actually use the rented property for this purpose throughout the duration of the rental agreement. In any case, the purpose of the property cannot be changed.
Every residential unit is intended for occupancy by a maximum of two individuals. Prior to concluding the rental agreement, the Tenant informs the Lessor whether the residential unit(s) will be occupied by one or two individuals. If it appears that more individuals are staying in the residential unit(s) than indicated by the Tenant, the Tenant has to pay a set compensation fee of 10% of the total amount of the monthly payments due immediately and without prior notice of default.
The parties explicitly agree that this rental agreement is subject to common rental law and not to the field of application of the Act of 30 April 1951 on commercial rent or section 2, chapter II, heading VIII, book III of the Civil Code concerning rental agreements relating to the primary residence of the Tenant.

ARTICLE2. MINIMUM AND MAXIMUM DURATION

The period for renting the residential units is at least one month and maximum 12 months, and can only be concluded on a monthly basis. No exceptions to the minimum and maximum duration are allowed.
Every rental agreement takes effect on the first or 15th of the month, regardless of the time the Tenant checks in into the residential unit. If the Tenant checks in later than on the first or 15th of the month, this can under no circumstances be a reason for a reduction in the Monthly Fee.
It is not possible to extend the rental agreement. However, obviously a Tenant is free to conclude a new rental agreement after termination of his/her previously concluded rental agreement. This cannot at all be considered as continuation of the previously concluded rental agreement, but concerns a new agreement concluded at the rates and conditions valid at the time of conclusion of the new rental agreement. Tacit continuation of the rental is not allowed in any circumstances whatsoever.

In the price setting no account is taken of previous rental periods, even if the beginning of the new rental period immediately follows a terminated rental period.
In case of a new rental period immediately following a terminated rental period, the Lessor cannot guarantee the availability of the previous rented residential unit(s).

ARTICLE3. CHECK-IN / CHECK-OUT

Checking in is possible on the first occupancy day from 5:00 pm. In case of earlier arrival Yust Antwerp cannot guarantee the availability of the residential unit(s).
Checking out has to occur on the last occupancy day before 11:00 am. In case of late check-out, compensation of 10.00 EUR per hour is due (with a maximum of three hours). From three hours after the scheduled check-out a full night’s accommodation will be charged at hotel rates.

ARTICLE4. TENANT’S NOTICE POSSIBILITIES

In principle any rental agreement legally terminates on expiry of the rental period concluded, without prior notice being required.
However, the Lessor can terminate the rental agreement every month – before the end of any monthly rental period – taking into account a one- month notice period. The Tenant addresses this notice by registered letter to the Lessor. The notice period then starts on the first day of the monthly rental period, viz. the first or 15th day of the month following the monthly rental period in which notice occurred.

If as a result of notice on the basis of this Article the rental period would fall into a different rate category (as described in Article 5), it is assumed that from the start the rental agreement was concluded for this shorter duration and at the associated rate. In such a case, at check-out the Tenant will pay the difference between the Monthly Fee already paid and, as the result of the shorter duration, the actual Monthly Fee due for the entire rental period.

ARTICLE5. RATES

The Lessor has differentiated rates for the rental price, depending on the size of the rented residential unit (normal of XL)) and the rental period. Hence, for rentals within the three periods below, separate rates will be used:

  • rental period from 1 up to and including 6 months;
  • rental period from 7 up to and including 11 months;
  • rental period of 12 months.

The Monthly Fee is due every month and in EURO.
The rates for every component of the Monthly Fee may be changed. The rates applying to the rental agreement between the parties are those in effect at the time of conclusion of the rental agreement.
The rates can be consulted on the website of Yust Antwerp (www.yust.com).

ARTICLE6. AVAILABILITY PER PRICE CATEGORY

According to the rental period a number of residential units have been reserved as follows:

  • a number of residential units for a rental period of 1 up to 6 months.
  • a number of residential units for a rental period of 7 up to 11 months.
  • a number of residential units for a rental period of 12 months.

If at the time of signing the rental agreement no rental period-linked residential units are available for the duration, the Lessor has the right to refuse the Tenant, regardless of the residential units available for other rental periods.

ARTICLE7. RESIDENTIAL UNIT(S) ALLOCATION

The Lessor unilaterally allocates the Tenant a residential unit / residential units at the latest at the check in. The Tenant cannot oppose this allocation.
The Lessor reserves the right to allocate another residential unit to the Tenant for operational reasons prior to the start of the tenancy or in the course of the rental agreement.
The Tenant cannot oppose this or demand any compensation from the Lessor.

ARTICLE8. KEY CARD

At check-in one activated Key Card per person will be provided. On the Tenant’s request one or more additional Key Cards can be made available on payment of 10.00 EUR per Key Card.
In case of loss, damage or non-return of the Key Card at check-out payment of 10.00 EUR will also be charged.

ARTICLE9. INVENTORY OF FIXTURES / CHECK LIST

The parties will draw up an extensive inventory of fixtures of the rented residential unit(s). At check-in the Lessor submits to the Tenant a check list for this purpose containing a detailed description of the residential unit(s) and an overview of the furniture, facilities and decorations present.
The Tenant immediately checks the rented residential unit(s) with the aid of the check list. Any damage, defect or discrepancy must be stated as a remark on the form. After completing the check list and a final check-up by the Lessor the check list is signed by the two parties. The Tenant receives a copy of the signed check list.
The Tenant has to return the residential unit(s) in the condition it (they) was (were) in at check-in time.
At check-out the parties again jointly make an inventory of fixtures on the basis of the check list completed at check-in. In the first instance compensation for damage, defects or any other discrepancies due to the Tenant will be deducted from the guarantee.
The check list is an integral part of the rental agreement.

ARTICLE10. GURANTEE

The Tenant has to pay a guarantee. Before the start of occupancy the Tenant will receive a payment request for this purpose. The Tenant will take into account the payment deadline stated on the payment request.
Regardless of the time of the guarantee payment request, the guarantee has to be paid at the latest at the check-in time. The rental agreement is concluded under the condition precedent of timely payment of the guarantee. Failing payment by this deadline, the rental agreement is considered not to have been made.
The guarantee is paid through the provided online payment system on a separate account managed by the Lessor. The Lessor is not allowed to use the amounts on this account for other purposes than the ensuring of the contractual obligations of the Tenant.
The Lessor will reimburse the guarantee at the end of the rental period if the Tenant has paid all outstanding amounts and no damage, theft or irregularities were found on the basis of the check-out inventory of fixtures. The Lessor will transfer the guarantee to the Tenant’s account number from which the guarantee was initially paid.

ARTICLE11. MONTHLY RATE

The monthly remuneration due by the Tenant, the Monthly Rate, is determined and defined in the special conditions.

ARTICLE12. UTILITIES

The Monthly Rate covers the remuneration for the utilities mentioned in the special conditions.
This remuneration is based on normal use of these utilities. Excessive use will be charged to the Tenant. Among others, the charging of electrical steps and bikes and the like, not provided by Yust Antwerp, is prohibited. The Tenant’s own electrical bike and electrical bikes provided by Yust Antwerp, can be charged in the foreseen electrical sockets.
In addition, the Tenant will refrain from any action or neglect which might damage proper operation of the allocated utilities.

ARTICLE13. SUPPLEMENTS

The tenant can opt for the paying supplements mentioned below. If the tenant opts for one or both supplements, the remuneration for this will be added to the Monthly Rate.

13.01 Supplement 1: Weekly cleaning service
The Tenant may opt for supplement 1: Weekly cleaning service.
This supplement comprises removal of cobwebs; making the bed, changing of bed linen and bath and kitchen towels, cleaning the kitchen and bathroom; dusting furniture, decorations, TV, etc.; dusting radiators, window sills, doors, switches, etc.; floor cleaning with an i-mop.
Prior to the weekly cleaning the Tenant tidies the residential unit(s) and ensures that the washing up has been done. If this has not been done, the Lessor has the right to refuse the cleaning and to charge compensation of 150.00 EUR.
The Tenant acknowledges that cleaning-service employees may have to move his/her items in order to normally clean the residential unit(s). He/she declares to have no objections.
The Tenant is not allowed to call on an external cleaning service. Obviously the Tenant is free to personally clean the residential unit. If the Tenant does not opt for supplement 1, the Lessor will check every month whether the residential unit is clean and in satisfactory maintenance condition. For this purpose the Tenant has to give the Lessor access. The Lessor will duly inform the Tenant of the check-up time. The Tenant is not obliged to be present during this check- up.
If the Tenant does not opt for supplement 1, he is himself responsible for the changing of bed linen and bath and kitchen towels. He can weekly change these in the washing area on the ground-floor.

13.02 Supplement 2: removal of furnishings
The Tenant may opt for supplement 2: removal of the furnishing in the unit.
The units are standard equipped with a fully equipped kitchen with kitchen towels, coffee percolator, refrigerator, dishwasher and combi microwave; dining table with four chairs; double bed with pillows, duvet and bed linen; sitting room with sofa and TV; bathroom with shower, towels and separate toilet; wardrobe. In addition, the residential unit is provided with decorations, waste bins and cloth hangers.
If the Tenant opts for a non-furnished unit, a total amount of 500.00 EUR is due (250.00 EUR at the start of the lease and 250.00 EUR at the end) for the removal and replacement of the furnishings.

ARTICLE14. ADDITIONAL SERVICES

Additional to the services included in de Monthly Rate, the Lessor offers several additional services against payment, among them breakfast, Laundromat, event- and meeting rooms.

ARTICLE15. PAYMENT MODALITIES AND DEFAULT

The Monthly rate, together with the chosen supplements, is due per calendar month and has to be paid before the concerning month. For this purpose the Lessor will submit an invoice to the Tenant every month. The Monthly Rate is paid through the provided online payment system.
The Monthly Rate, together with the chosen supplements, for the first month of the Tenant’s residence has to be paid at the latest at check-in time. The rental agreement is concluded under the condition precedent of timely payment of this amount. Failing payment by this deadline, the rental agreement is considered not to have been made.
Additional Services are always invoiced at the end of every monthly rental period. Fees for Additional Services used by the Tenant in the last month of residence have to be paid by the Tenant at check- out.
In case of late payment the Tenant is legally and without prior notice of default obliged to pay 1% interest a month from the payment expiry date. In that event the Tenant also owes a set compensation of 10% of the outstanding amount because of the administration and recovery costs incurred.
In addition, in case of (partial) non-payment or late payment the Lessor reserves the right to terminate the rental agreement with immediate effect. Full payment for the entire rental period remains due as well as any compensation for rental damage and administrative costs.

ARTICLE16. ANNULMENT POLICY

Without prejudice to the Tenant’s notice possibilities in the course of the rental agreement stated in Article 4 of the General Conditions, the present Article applies to cancellation prior to the start of the rental.
The Tenant owes an administrative compensation of 150.00 EUR to the Lessor if he/she cancels his/her occupancy more than 30 days before the start of the rental agreement.
If cancellation occurs less than 30 days before the start of the rental agreement, the Tenant has to pay the Lessor the full amount of the guarantee as cancellation compensation.
A late (less than 30 days before the start of the rental agreement) request to reduce the rental period is considered to be cancellation in the sense of this Article.

ARTICLE17. PET PROHIBITION

Pets are not allowed.

ARTICLE18. PROHIBITION TO SMOKE

Smoking is prohibited in the entire building, meaning the communal areas as well as in the residential unit(s).

ARTICLE19. RETENTION RIGHT

In case of the Tenant’s non-compliance with payment obligations, the Lessor has the right to retain any goods the Tenant submitted for safekeeping until the time of complete payment of outstanding amounts.

ARTICLE20. TRANSFER AND SUB-LETTING PROHIBITION

Transferring the present rental agreement or sub- letting the rented residential unit(s) is not allowed. Offering this/these unit(s) via Airbnb is also forbidden.
With a view to this general prohibition, a Tenant cannot appeal to tacit agreement by the Lessor in any circumstances whatsoever.

ARTICLE21. MAINTENANCE AND REPAIRS

The Lessor submits the residential unit(s) in good maintenance condition to the Tenant.
The Tenant undertakes to keep the residential unit(s) and its furniture, decorations, materials etc. in good maintenance condition throughout the rental period and will return it at the end of the rental period in the condition it (they) was (were) at check-in time. For this purpose the weekly cleaning service offered by the Lessor can be called in:

  • If the Tenant opts for supplement 1: weekly cleaning service, he/she provides access to maintenance staff at the time given by the Lessor
  • If the Tenant does not opt for supplement 1 weekly cleaning service, he/she will provide access to the Lessor at least once a month to check the maintenance condition of the residential unit(s).

The Tenant will inform the Lessor immediately if damage occurs or threatens to occur. The Tenant is liable for any nuisance and/or damage caused directly or indirectly by him/her personally or by his/her guests and visitors. The Tenant is not responsible for damage resulting from normal use or wear.
The Tenant is not allowed to make changes to the residential unit(s) or to make holes, use nails or screws in, or apply glue or tack etc. to the walls, floors or ceiling of the residential unit(s).

ARTICLE22. LIABILTY

The Lessor cannot be blamed for any contractual shortcoming if this shortcoming was the result of force majeure situations for which he is not liable, such as (non-exhaustive) strikes, fire, public-sector actions, terrorist threat, etc.
The Tenant is liable for any damage or nuisance caused to or in the premises or residential unit(s), except when the damage results from normal use or wear.
If damage or loss occurs as a result of a liable shortcoming on the part of a Lessor’s service provider, compensation for the Tenant’s damage or loss will be limited to the compensation the Lessor receives from the service provider involved. In any case the Lessor’s liability is limited to the value of the rental agreement or compensation which will be paid to the Lessor by a third party or the insurance company as compensation for the damage or loss incurred by the Tenant.
For any damage to or loss of his/her items, the Tenant has to prove that it occurred in the residential unit and resulted from certain actions or omissions by the Lessor or the Lessor’s service providers. Except for when the Tenant provides this proof, the Lessor or its assigned service provider is not liable for damage to items and individuals, loss or theft.
The Lessor is not liable for damage or loss for which the Tenant is insured or should have been insured.

The Tenant is personally responsible for guests and visitors he/she allows access to the building. The Lessor cannot be held liable for damage or loss caused by these individuals, or for damage or nuisance caused by certain items the Tenant or his/her guests bring into the premises. The Tenant is personally liable for any damage caused by his/her own (either or not unlawful) or his/her guests’ and visitors’ actions or negligence. The same goes for animals which the Tenant or his/her guests and visitors are responsible for.
Without prejudice to the above the Lessor is liable for damage to or loss of items which the Tenant has entrusted to the Lessor for safekeeping against payment. Compensation of the damage or loss will, however, be limited to the market value of the item(s) concerned. The Lessor is not liable for the contents of the entrusted items. For example, the contents of a wallet will only be compensated if the Tenant informed the Lessor in writing at the moment of handing over for safekeeping. The Lessor can never be held liable for items which were not handed in for safekeeping against payment.

ARTICLE23. LESSORS’S ACCESS TO THE RESIDENTIAL UNITS

Without prejudice to Article 13.01 and Article 21, in case of emergency the Lessor has access to the residential unit(s) at all times, as well as for safety reasons or in case of a well-founded suspicion that the Tenant is performing illegal practices or actions in the residential unit(s) infringing the General Conditions and the House Rules.
The Lessor also has the right to visit the residential unit(s) with potential future tenants. The Lessor informs the Tenant timely about the time of the visit.

ARTICLE24. IMPOSSIBILITY OF EXECUTION / FORCE MAJEURE

Except for a case of force majeure, the Lessor offers the Tenant alternative accommodation in the same town if it is not able to execute the rental agreement with the Tenant. The associated costs are for the account of the Lessor.
In case of force majeure the Lessor has the right to suspend execution of the rental agreement without the Tenant being able to demand any compensation from the Lessor.
Among other things, force majeure includes: strikes, fire, public-sector actions, terrorist threat, storm, flooding or water damage and general electricity, water, gas or internet disruption

ARTICLE25. HOUSE RULES

The Lessor drew up House Rules with regulations and directives to guarantee peaceful enjoyment for every Tenant.
The House Rules are an integral part of this rental agreement. By signing this rental agreement the Tenant declares to agree with the House Rules and undertakes to comply with the incorporated regulations and to behave with due diligence.

ARTICLE26. TERMINATION OF THE RENTAL AGREEMENT BY THE LESSOR

The Lessor has the right to unilaterally terminate the rental agreement and all included services for the account of the Tenant in case of infringement of the stipulations of this rental agreement or the House Rules by the Tenant. This without prior notice of default and without any compensation for the Tenant.
Regardless of the premature termination of the contract, payment for the entire rental period will be due in full by the Tenant. In addition, the Lessor reserves the right to recover all direct and indirect damage resulting from infringement of the stipulations of this rental agreement or House Rules by the Tenant. The payments due according to this Article are deducted primarily from the guarantee.

ARTICLE27. INSURANCES

The Lessor insures the premises for its full establishment value. This with an approved insurance company and for the entire duration of the rental agreement for at least the following risks: fire, flooding, storm, earthquake, water damage, explosions, electrical risks, etc.
The Tenant is responsible for the insurance of his own furniture and personal belongings.
Captions and headers occurring in this agreement are purely indicative and do not express the agreement of the parties. They will not be taken into account for interpretation of the stipulations in the present agreement.

ARTICLE28. TAX AND RATES

All taxes and rates relating to the rented residential unit(s) are for the account of the Lessor, except the city tax owed to the City of Antwerp.

ARTICLE29. REGISTRATION

The Lessor ensures that the rental agreement is registered.

ARTICLE30. FULL AGREEMENT

The Special Conditions, the General Conditions, the inventory of fixtures / check list, the House Rules and any other annex to this rental agreement contain the full agreement between the parties and replace all previous negotiations and agreements. This rental agreement can only be modified through a written agreement signed by both parties.

ARTICLE31. PROTECTION OF PERSONAL DETAILS

The Lessor guarantees protection of the Tenant’s personal details in accordance with the applicable directives and legislation.
The Privacy Statement of the Lessor can be consulted at www.yust.be.

ARTICLE32. MODIFICATION

The Lessor may modify the General Conditions at any time. The General Conditions which apply at the time of the signing of the rental agreement by the Tenant are binding between the parties.
The House Rules may also undergo changes. If these changes occur during the rental period, the Lessor will inform the Tenant by e-mail. The amendments to the House Rules will take effect immediately after notification to the Tenant.

ARTICLE33. APPLICABLE LAW AND DISPUTES

This Agreement is subject to Belgian law.
Any dispute between parties relating to the interpretation or execution of the present agreement will definitively be settled in Dutch before the courts of the province of Antwerp, Antwerp division.

ARTICLE34. NULITY

In case of nullity or unenforceability of a stipulation in the present agreement, the parties undertake to replace this stipulation by a valid stipulation with an as equal as possible economic and legal effect.

ARTICLE35. HEADERS

Captions and headers occurring in this agreement are purely indicative and do not express the agreement of the parties. They will not be taken into account for interpretation of the stipulations in the present agreement.

HOUSE RULES

The Yust Antwerp team drew up a number of house rules to ensure that your residence and that of other guests in Yust Antwerp runs a smooth course. We thank you for reading these rules attentively and thoroughly. For further information or enquiries you may address our employees at reception.

Thanking you in advance for your cooperation!

ARTICLE1. GENERAL

By confirming your reservation you explicitly accept the House Rules and undertake to comply with them and act with due diligence.

ARTICLE2. RECEPTION

Reception is open every day from 7:00 am to 11:00 pm. The employees present are at your disposal and will answer your questions and concerns as soon as possible.

Hotel guests may check in and out at the following times:

  • At the start day of their residence between 2:00 pm and 11:00 pm
  • At the end day of their residence up to 11:00 am.

Long-Stay tenants may check in and out at the following times:

  • At the start day of their residence from 5:00 pm.
  • At the end day of their residence up to 11:00 am.

ARTICLE3. RESPECT FOR OTHER YUST ANTWERP GUEST AND EMPLOYEES

Respect is a basic concept in Yust Antwerp. Therefore we ask you to always treat your fellow guests as well as Yust Antwerp employees with the required respect. Intimidation or violence is not tolerated.

ARTICLE4. COMMUNAL AREAS, MEETINGS AND NOISE NUISANCE

Peaceful enjoyment in the daytime and a good night’s rest for all guests is a priority for Yust Antwerp.

You have free access to the communal areas in the premises. In addition, for the Hotel guests on the hostel floor a communal kitchen and eating area has been provided as well as a separate seating area.
Yust Antwerp highly recommends use of the facilities present in the communal areas. These facilities are, as it were, an extension of your private accommodation and serve as a meeting place for you and other guests.
We ask you to take into account a number of specific rules for each area to enable guests to use the communal areas as optimally and pleasantly as possible. The rules of usage are separately and clearly displayed in each area. These rules are part of the present House Rules and you and your guests have to meet them at all times.
In any case, we thank you for always leaving the communal areas clean and tidy. Otherwise Yust Antwerp will charge you for the full cleaning and clearing costs. Also all costs of damage caused by you will be charged to you. Compensation comprises the full repair or clearing costs as estimated by an expert or contractor assigned by the parties, with a minimum flat fee for damage of 250.00 EUR.
Your guests and visitors are welcome in the Yust Antwerp communal areas. To prevent nuisance as well as for fire-safety reasons we ask you to inform Yust Antwerp reception beforehand that you want to organise a meeting with more than five external guests.

To prevent noise in the communal areas and nuisance in the rooms and residential units occupied by the other guests, regardless of the number of guests you invited, you have to take into account the following limitations inside the premises:

  • Sunday up to and including Thursday: no meetings or music in the communal areas, including the lobby, garden patio and roof terrace after 10:00 pm.
  • Friday and Saturday: no meetings or music in the communal areas, including the lobby, garden patio and roof terrace after midnight.

Outside of the premises the Police Codex of the City of Antwerp applies. You can consult it via http://www.gasboetes.be/wp- content/uploads/2013/04/Politiecodex- Antwerpen.pdf

ARTICLE5.FIRE ROUTES AND EMERGENCY EXITS

The required fire routes, fire exits and fire escapes are provided in the building.

Please do not leave any items behind near fire routes, fire exits and fire escapes. These emergency exits must be free and fully accessible at all times. Moreover, using emergency exits without there being an emergency is strictly forbidden.
If explicitly stated, fire and emergency doors have to remain closed at all times.
For blocking fire routes, fire exits and fire escapes or using the emergency exit without there being an emergency, compensation of 150.00 EUR will be charged immediately. This is also an infringement of the House Rules, on the grounds of which Yust Antwerp in accordance with the General Conditions can unilaterally terminate the rental agreement with the Long-Stay tenant and the agreement with the Hotel guest.

ARTICLE6. SMOKING, USE OF FIRE AND FIRE ALARM

Smoking is prohibited throughout the building, in the communal areas as well as in the rooms and residential units. This prohibition also applies to electronic cigarettes. The use of fire or candles in the rooms and residential units as well as in the communal areas is also strictly forbidden. It is generally forbidden to bring flammable, explosive or hazardous liquids or products into the premises.

If you are caught smoking, using fire of candles or manipulating smoke detectors or inappropriately using fire extinguishers, compensation of 150.00 EUR will be charged immediately. This is also an infringement of the House Rules, on the grounds of which Yust Antwerp in accordance with the General Conditions can unilaterally terminate the rental agreement with the Long-Stay tenant and the agreement with the Hotel guest.

ARTICLE7. ILLEGAL SUBSTANCES, DRUGS & WEAPONS

Bringing illegal substances, drugs and weapons into the premises is strictly forbidden and will give Yust Antwerp the right in accordance with the General Conditions to immediately terminate unilaterally the rental agreement with the Long-Stay tenant and the agreement with the Hotel guest. In addition, Yust Antwerp will inform the competent authorities.

ARTICLE8. MEMBER LOBBY

Yust Antwerp would like to welcome you in the member lobby every day from 7:00 am to 11:00 pm. The lobby is accessible to all Long-Stay tenants and Hotel guests and their guests. As regards inviting guests, Yust Antwerp refers to the explanation under “Meetings and noise nuisance”.
Since for every guest the lobby has to be a space to relax and enjoy, we thank you for keeping it clean and tidy and for correctly using the furniture provided.

ARTICLE9. USE OF THE WIFI NETWORK

During your stay you can use the Yust Antwerp Wi-Fi network. Since the Wi-Fi network is accessible for all guests and visitors, we recommend you to install an antivirus programme and firewall on all your devices.
It is strictly forbidden to visit pornographic or illegal websites, to infringe on intellectual property rights, or to disseminate confidential or sensitive information. In general, obviously any punishable offence is unacceptable.
To guarantee the quality of the Wi-Fi network it is not permitted to use or install private networks or routers.
Yust Antwerp does anything required to guarantee the operation of and access to the Wi-Fi network at all times. However, (temporary) unavailability, due to technical or other disruptions, cannot be excluded. Use of the Yust Antwerp Wi-Fi network occurs on your own responsibility. Yust Antwerp is not liable for damage, loss or costs resulting from any unavailability of the Wi-Fi network.

ARTICLE10. LOST PROPERT

Always carefully check that you have left nothing behind on leaving your room, residential unit(s) or the premises. Moreover, we request you emphatically not to not leave any valuable items.
Objects found in the rooms, residential units or communal areas in the building will be kept by Yust Antwerp for three months after check-out. If you left or lost something you can contact the Yust Antwerp reception with a description of the item lost during your stay as well as up to three months afterwards. If the item was found, Yust Antwerp will try to return it to you safely. After the period of three months Yust Antwerp becomes the owner of these objects.

ARTICLE11. LIABILITTY

The liability policy of Yust Antwerp is extensively described in the General Conditions.

ARTICLE12. PRIVACY

Yust Antwerp has a privacy and cookies policy. You can consult it on the website www.yust.be. Your personal details will only be processed in accordance with this privacy policy.

ARTICLE13. SERVICES

Yust Antwerp offers the following services. Depending on the service these are provided free of charge or charged monthly to the user.
Rules of usage and instructions for use are displayed in the communal areas in which particular services are offered. These rules are part of the present House Rules and you and your guests have to comply with them at all times.

If you use services offered by external parties – even if they are recommended by Yust Antwerp – you have to meet the general conditions and/or usage regulations of these external parties. Under no circumstances can Yust Antwerp be held answerable vis-à-vis an external party or by the user.

Are included in the hotel rate:

  • Coffee, tea and water.
    In the lobby Yust Antwerp offers Long-Stay tenants and Hotel guests coffee, tea and water free of charge. These drinks have to be consumed in the lobby. You cannot take them to the residential unit(s) or outside the premises.
  • Printer.
    Long-Stay tenants and Hotel guests may use a printer provided at reception level. The number of pages that can be printed is limited. U can request a badge for the use of the printer at the reception.
  • Fitness room.
    On the second floor of Yust Antwerp a fitness room is at the disposal of the Long Stay tenants and Hotel guests. The entering of the fitness room and the use of the gym equipment takes place under the responsibility of the user of the gym. Yust Antwerp cannot be held liable for any physical or material damage. Camera surveillance is present in the fitness room. Theft or damage will be charged to the user responsible.
  • Bringme.
    Twenty Bringme boxes are provided in the Yust Antwerp entry hall. Every Long-Stay tenant or Hotel guest can enter into free membership with Bringme. Bringme’s general conditions and user regulations apply to this membership and use of the Bringme boxes. As a user you are Bringme’s only contract party and the only person responsible for correct use of the Bringme boxes. Yust Antwerp cannot be held liable in any way for incorrect use, damage to the Bringme boxes or loss of letters or packages.
  • Waste room.
    On Yust Antwerp’s ground floor there is a waste room accessible to Long-Stay tenants. In this room there are containers for non-recyclable waste, cardboard, plastics and bottles, tins and drinking cartons. The Long-Stay tenant is personally responsible for managing and sorting his/her waste in the rented residential unit(s). He will personally take it to the waste room at regular times. Glass waste has to be deposited in the glass container in the Boomgaardstraat.

Are not included in the hotel rate:

  • Breakfast.
    Breakfast is served every day from 7:00 am to 10:30 am in the restaurant on the ground floor.
  • Washing machines / Laundromat.
    Any Long-Stay tenant or Hotel guest can use the washing machines on payment. Use of the dryer is free of charge. Long-Stay tenants can activate the washing machines with their Key Card. The costs for this use are charged monthly. Hotel guests can buy a badge at the reception desk. You have to use the washing machines and dryer correctly and use the products made available by Yust Antwerp. Yust Antwerp is not liable for damage to clothing as a result of incorrect use of the washing machine or the use of inappropriate washing products. Any breakdown has to be reported to Yust Antwerp immediately. Damages caused by abnormal use will be charged to the user.
  • Levanto electrical bikes and city bikes.
    Electrical bikes and city bikes from Levanto will be available against payment for Long-Stay tenants and Hotel guests. Every Long-Stay tenant and Hotel guest who makes use of this service commits to using the bike in a correct, normal way and with due care. During the use of the bike, the user is solely responsible for the theft of the bike, vandalism or damages. In case of loss or theft, the user is obliged to report this immediately – and at the latest 12 hours after the loss or theft – to Yust Antwerp. The charger and other bike accessories also have to be submitted to Yust Antwerp immediately. The user provides Yust Antwerp with all necessary information in order to report this incident in detail to the local police. The residual value of the bike will be charged to the user – the Long-Stay tenant or Hotel guest. In the absence of timely reporting, the initial value of the bike will be charged to the user. Every damage to the bike, whether or not caused by vandalism, has to be reported to Yust Antwerp at the latest 12 hours after the discovery of the damage. Costs to repair damage and deterioration that does not result of the normal use of the bike will be charged to the user. If the bike, or one of the parts, suffers from technical damage due to abnormal use by the user or an abnormal cause during the use, the reparation costs will also be charged to the user. Yust Antwerp will provide the user the technical report from Levanto together with the quantification of damages.
  • Parking
    Yust Antwerp has a number of daytime parking spaces which can be booked at the reception desk. Parking is only allowed after prior reservation and authorisation by Yust Antwerp.
    Yust Antwerp is not responsible for theft, break-in into your car or any damage to your car.

 

Get in touch

Need some more information? Happy to help! Call for free, or shoot an e-mail.

+32 3 302 30 20

antwerp@yust.be

Coveliersstraat 6,
2600 Antwerp, Belgium